It costs a lot of money, especially if you are only adding one part-time therapist. First off, its hard to develop software that meets a lot of user's needs. I highly recommend this program. Good feature set, easy of use. They are very professional and friendly and are there to answer any questions we may have no matter how small. If you have any issues or questions the support team always responds quickly and helps to the best of their ability. As caregivers of special needs children, we know you need a partner you can count on. Ability to keep all of my patient information and billing in one place 3. I am truly sorry to hear that you aren¿t completely happy with Fusion and your experience with our team! We are new to this software. Topicals – Topicals are typically salves, lotions, or creams that have been infused with cannabis or hemp oil. The emails were so confusing we had to call them. When questions arise the customer service is top notch. I can't speak to the billing piece and I know there have been a few hiccups on that end, but I give Fusion a solid 4 stars with the potential of 5! Softwareadvice.com Fusion Web Clinic offers a drag-and-drop feature to edit and update appointment calendars, set recurring appointments and send reminders to both therapists and patients. My clients enjoy receiving text messages and/or emails reminding them of their appointments! Easy to use, modern software. Issues if any, have been minimal and always addressed promptly and courteously. Time. The documentation looks professional, the database is very functional and easily navigable, and it has made my job much more efficient. The goal bank makes adding goals very easy. Permissions: You need the Billing permission to view a claim. Still trying to figure out the POC system. We are excited to grow with you! Thank you Fusion! They have gotten everything right from price, scheduling, documenting, report writing, personalizing, and the sense of humor every time you log in! Dr. Fox is amazing!!!! Patricia from Crossroads Therapy Services, LLC. id also like to be able to mark a goal as met and it still keep the goal there to be seen but just take it away as an option to be addressed. We are currently working on a new reporting suite that will be highly advanced and allow you to accomplish virtually anything. Increased efficiency by saving me time, allowing me the ability to focus on other ends of the business requiring attention. If there is something that is missing I cannot think of it. Knowledgeable staff 8. This is the third EMR system I have used and by far it is superior to the others. Since I handle billing and office management I find that the ease of use from our former EMR software (clinicsource) is significantly better and doesn't allow for claims to get “lost” or not finalized. We started with a billing company to manage our claims processing, and when we were not receiving reimbursements in a timely manner we knew it was time process our claims "in house". ", "I feel its user friendly once you get the hang of it - but the support people have been sooo great to work with and assist me in learning the system", "We are new to this software. It is an all-in-one platform for scheduling, pediatric documentation, billing, and clinic management with an option to create individualized settings. Fusion Web Clinic is the company that has been developing and distributing Fusion Web Clinic. Comprehensive EMR for pediatric therapy group. Get a $50 credit when you talk to an EMR specialist! Spinal weakness or instability. It is nice to have all of my PAs, POCs and reevals tracked for me. Online training videos 5. 1. We've been very happy with Fusion Web Clinic. The inability to run certain reports. Pros: Having all payers set up with ERA in Fusion makes posting payments very quick. Still a couple things I would like to figure out, but overall been a very positive system. I also like the set up for evaluations - how you can customize and organize your evaluation. Also I cannot add in "other appointments" the same time there is a canceled appointment onto the schedule (for example, paperwork. One last reason to go with Fusion is that they are always thinking of new ways to improve their software and are open to all criticisms and/or requests. Customization is so easy with Fusion, and you will not even realize that type of forethought (from a team of awesome professionals) is what you've needed all along. This allows for easy use to treat problem areas. It was very difficult to get support when I did have issues. User friendly, pediatric sensitive, promotes efficiency in documentation. I love being able to see goal progress in charts as I complete a SOAP note. My feeling is Fusion is suffering from an inflated ego and or a lack of quality people. That it was designed for pediatric use was a huge plus for us. Their responses are quick (well under 24 hours) and are laid out in a way that anyone could understand. Fusion was more user friendly than the other options. I like the billing system, all patient info is in 1 place, pretty easy to manage and use. Below are some alternatives with more reviews: 1. Here's what changed! Always review your claims before printing or sending them electronically to a payer to make sure the information is correct. Wayne from Hand In Hand Therapeutics Inc, I enjoy that Fusion is pediatric software. Access on multiple devices and platforms is so great and now they have added Teletherapy! All of this is in my review. Helpful team if there are questions or issues. The schedule is the best part of Fusion for us. Diedra from Pediatric Occupational Therapy Solutions, LLC. I really don't have any cons unless it is something I am used to doing in another software that fusion may not offer but at least I know I can put in a request and they are willing to work with me on getting what I need for our practice. The billing feature is fairly easy to use as well. I researched several options for software specific to pediatric speech therapy so I could stay above water. It is very user friendly and if there is a question, Fusion's support staff is amazing! Very easy to use for the most part. Fusion is very streamlined, easy to customize and very professional looking. This procedure can also relieve symptoms of back problems like degenerative disk disease and scoliosis . What's great is that they want to know when we have issues and they do their best to correct them, or to tell us why it isn't feasible. I love the simplicity !! Access your practice data from any internet connected device anywhere, anytime. Also I find that my therapist come to me often with complaints that they can’t delete a document that was accidental because the appt was checked in. “The Perfect Web Clinic” Overall : Our office's experience with Fusion has been incredible for both administrative personnel and therapists. Fusion Web Clinic is cloud-based pediatric therapy software. The software combines electronic medical records, scheduling, billing, record tracking into one system, making us as a team more efficient and ultimately providing better care for our patients. Our bookkeeper feels Fusion is lacking with regard to accounting. The billing feature, amazing. Covers most bases of what you need to have in a note. We offer a comprehensive range of fertility investigations and treatments with full access to lifestyle advice, counselling services and complementary therapies. All staff is very welcoming and friendly. Hi Traci - We have updated "Insights" to include the Accounts Receivable and Aging Reports, which you will be able to customize and pin to your Insights Dashboard. Remember Filters between Patients. I enjoyed the live demo and that alone made my decision instant to join the Fusion (user) team! New patients can save time during their first appointment by completing the Patient Registration form prior to visit. 1 month). I like that it alerts you when there is something wrong, so you can stay on top of billing, etc. Aside from the software itself, the customer service is where Fusion has one of it's strongest systems. I don't like that it requires you to put in am and pm for the appointment times. Release Notes is where we review recent product enhancements and resolved issues to help you stay up to date with the changes happening in Fusion. Sometimes it automatically fills in my email in an area it shouldn't and I have to delete. I am able to narrow down the problem claims this way. Fusion helps me to take care of a lot on the patient side so that I can focus on more administrative tasks and for that I am grateful. With the messaging feature, it is also easy to collaborate with your team. Pia from Step by Step Pediatric Therapy Center. It seems like once a month there is a new feature that has been added with the intent of creating a smoother experience. This software is all inclusive, and it is very helpful to be able to manage multiple offices in one location. Being a business owner is a time suck, anything that saves time for me is great it means that I have more time to do other things pertaining to the business. The goals are automatically filled in on the SOAP notes with progress graphs for progress reports. Data tracking graphs 9. As always, we are here for you and your patients. Work is easy to keep track of with the tasks bar on the main schedule page. When we switched over to support turnaround time long. Overall, I would recommend Fusion with 100% confidence to anyone who was looking to make use of a comprehensive software such as this. They really believe they have amazing support, so when you push back and say that they didn't solve your problem they have an attitude, "That doesn't make sense, we have great support." Receiving a stellar review from a high-level professional is very humbling for our team... We are here to serve you and your patients! I have yet to find anything about Fusion that is a con! It's not as efficient for me, as I don't see many infants. Learn More . Scheduling is so easy and the reminders take care of themselves. This helps me keep track of my data and when goals are being met. There is no way for an office assistant to add information to an evaluation (such as medications or easy stuff like evaluation scores that therapist wants to be put on an evaluation that a "tech" can add) without their name having to be added to the evaluation. Amen Clinics was established in 1989 by Dr. Daniel G. Amen, who is a psychiatrist and brain health advocate. We LOVE fusion! Most of the scientific research into Chinese medicine has focused on treatments. Cons: No Accounts Receivable report broken down by age of accounts . This isn't too time-consuming but it seems like the system should be robust enough to have that capability. It was designed for use in a pediatric environment and for a multi-disciplinary team of practitioners, thus it contains everything we need for efficient record keeping and patient billing. Posting payments and applying credits is rather confusing. It would be helpful if a document could be reviewed by a peer before it is completed. Kathy and Emily go above and beyond my expectations and my office managers expectations in helping us when we have any questions or needs. It doesn't let you clear out old deleted patients. I love how reports look when printed! Fusion has created a very good and stable product. In the Billing section I find that the payer information for claims with primary and secondary payers will not auto populate even thought there is an option for it. Instantly access your health records. The best part is the ease and speed by which we can get SOAP notes done, one to claims and submitted to insurance. The retrieval capabilities are great. The ENT surgeon and his office did not file the correct paperwork for insurance purposes. Signature is great. The customer service personnel are quick to respond to emails and bug reports. As a collector, I spend most of my time in the 'not paid' and 'rejected'” features which increases my time efficiency and the happiness of my manager. I get quick and honest feedback. Overall, we are more than pleased with Fusion and would highly recommend it to anyone looking for a therapy billing software. Track your healthcare costs… SOAP notes that automatically generate claims when completed 10. I highly recommend this program for any therapy clinic looking for an EHR with billing and practice management capabilities. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. There are some gaps in the evaluation templates as far as orthopedic special tests not being listed but new features are being added. Being able to manage multiple site locations is great and very helpful. Patty, First of all, thank you for the wonderful review! So it's great for them and the Administrators. If you need to have a convenient way to decide which Medical Practice Management Software product is better, our unique system gives ClinicSource a score of 8.2 and Fusion a score of 7.7 for general quality and performance. It is truly remarkable that you've taken the time out of your busy schedule to craft such a detailed account. The software is easy to use and the support team is always a reliable resource for help. Fusion's support staff is top notch and will be do everything in their power to make sure that their customers are taken care of. Get the latest updates to your health records from your doctor. Fusion also has extremely good customer service, so when I do have a problem, I am able to get a solution quickly. I am looking forward to being able to charge credit cards through fusion. One thing I could say is that sometimes, I am not able to get a live person on the phone, but I cannot even complain about that because I rarely have to call and if I leave a message they will either call or email very promptly after. Overall I would recommend the EMR software. Several of the therapists have used other programs and prefer Fusion Web Clinic above the others. Fusion is easy to use and much more relevant to our practice. Its simple and easy to use. Fusion handles it all from scheduling to documenting to billing and I highly recommend it for individuals working in the pediatric setting. Setting up different appointment types has to be done manually. Fusion has given me hours back in my day! Streamlines aspects of a therapist's job. The best part for me is the billing and administrative sections which allow for easy tracking of claims as well as informative reports which would take hours to do by hand. This software has grown my practice while simultaneously covering all of my needs. Although the system allows for efficiency with documentation, the finished reports are comprehensive without being redundant and well organized. I decided to go with Fusion for the following reasons: 1. I love how easy it is to use. This is easily corrected by refreshing the page. Simplified navigation between patient billing accounts and patient records. We appreciate your business very much. There is always a friendly and knowledgeable person who answers our calls and the needs we have for a documentation software has always been met. Great features, no crashes and wonderful team. Fusion is my friend!”, Collections Specialist - Marshall Pediatric Therapy, “The software is easy to use so it does not take a lot of time to train new staff. Best private practice decision I have made. It is well-designed, functional, and easy to use. Thank you for the encouraging feedback, Patty! Billing is easy to manage and the simplicity in keeping track of denied claims is a good feature. We are saving thousands of dollars and can track our reimbursements in real time. Then the note wasnt generated and it was only noted later that some appointments werent billed for. LaRae from Integrative Pediatric Therapy (IPTKids). Lisa - We are so happy to have you on board and greatly appreciate your thorough review. First slide details. I love the integrated clearinghouse and the ease of posting payments. But really no big deal.". The scheduler is simple with tons of customization features and easy to change options like "drag and drop". Therefore, it is difficult to state. The billing portion of the program is pretty user friendly and straightforward as well. I couldn't imagine a better software! Go anywhere. I need to see how the PM component works before I give a 5 star. Fusion Medical gives you easy access to quality healthcare services whenever you need it. Spinal fusion can help correct spinal deformities, such as a sideways curvature of the spine (scoliosis). Fusion has helped me significantly decrease the amount of time I spend dealing with billing. Some processes for dealing with payments and corrections are not intuitive. 1. I have had a complicated health history and was skeptical that anyone would be able to help me. Welcome to Fusion Dental, formerly known as Holland Village Dental Surgery when clinic was at Holland Village for more than 10 years. It would be nice to have a feature that would keep track of number of visits in a given time. Metal plates, screws and rods may be used to hold the vertebrae together, so they can heal into one solid unit. Our patients are treated with respect, dignity and compassion which enables strong and trusting relationships with our providers. The ease of billing and applying payments. She do it very well like a master.I had a good experience with bankstown evolution laser clinic. Fusion will have a process, but it is not always easy to figure out. Industry: Non-Profit Organization Management. ", "Covers most bases of what you need to have in a note. ***There is no UNDO typing or revert back to what you just did. Signature is great. It took several months for everyone to become comfortable with the adjustments they had to make. The implementation team was wonderful and helped us daily with anything we needed. Great EMR system. Our founders, being passionate about offering one-stop quality healthcare services at affordable rates, decided to set up the first Executive Medical Centre in One-North. I like the ability to use the drop down arrows for soap notes and assessments. If you're looking for a system that does it all, this is it! Pros: very intuitive, easy to use, automatic posting of payments from EOB's, great documentation, tracks PA's, fast billing/collection turn around, fantastic customer service, willing to assist you in all of your needs, quick phrases to ad to documentation, can print or email documents such as patient billing statements. The therapist should be able to send it specifically for this information to a tech. Essentially, our approach at Fusion Medical Center empowers and accelerates your body’s ability to repair itself. My company does not write our evaluations in this software because we have not found it easily adaptable for evals. The software is web-based, meaning that there is never any software to download, install, update or maintain. This organization is not BBB accredited. Our attendance record is very high! There were quite a few times when there are multiple patients at a time when I didnt see that one or two students werent checked in. We are so thankful for the support of the entire Fusion team. I have had experience with 3 different kinds of documenting software and have looked into many others before choosing Fusion Web Clinic. We asked and they responded. There are not enough reviews of Fusion Web Clinic for G2 to provide buying insight. No software crashes. This software has cut my admin time in half (at least). Cutting edge regenerative therapies allows for a greater concentration of the materials to proliferate and be administered to the treatment site providing quicker renewal and repair response time. From a scheduler's perspective, I have a few gripes about the calendar and difficulty in seeing all therapists in a single view. Thank you, Amy! I would like something a little more general or sectioned off for different ages. Computer Software in Greer, SC. The pros about Fusion is the excellent customer service you get from beginning to end. For the money I not feel that I was getting my needs met. When I started researching EMR systems, Fusion was the only software I could find that met the needs we had for our pediatric clinic. I have yet to have a problem that has not been solved by a customer representative. We LOVE that everything is electronic and we don't have to use paper charts any more for each patient. Documentation was archaic at best. Wow, Kathryn. But a handful of studies have validated diagnostic techniques as well. All the add on options for repeat treatments, ease of clicking to add them to the note. Also in the reporting section when you generate a report and go to click “apply” I find that you have to click outside of the “apply” box to actually apply the changes. The clinic staff is very responsive and attentive, especially the clinic coordinator - Dilyara, who was always in touch with me 24/7. Fusion has given us the ability to see more patients than ever before and has completely revolutionized the way I run my clinic. Wellness centre offering registered massage therapy, naturopathic medicine, chiropractic treatments, acupuncture, reflexology and traditional Chinese medicine. System that simplifies the scheduling, notes and claims process, which increases my efficiency. 2. A free inside look at company reviews and salaries posted anonymously by employees. I have never used a system that is so geared to pediatric documentation nor have I used one that is easy to learn and utilize. Fusion Web Clinic Software - 2021 Reviews & Pricing. on a daily basis. The SOAP note makes it very easy to record and track data. when filling in data for the goals section, it doesn't carryover info from previous visits. Some of these include a color-coded and simplified scheduling system, an in-depth data analysis … Fusion Web does just that. Get the latest and greatest news that matters most to parents with children on the autism spectrum. Scheduling, messaging between team members, billing, documents, reminders, insurance authorizations, insights. Fertility Fusion is one of the leading providers of fertility treatment in the North West. I don't like the lack of billing clarity when posting patient payments. I wish it were easier to edit\revise a note, than having to go in and make it a draft again. Easy to use. 288 likes. I do find myself having the most difficulty with this feature, only if insurance has to be re-billed or secondary has to be billed. To access it without downloading special programs notify you if your billing is easy manage. 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From back pain, and simple scheduling/note writing truly is a good experience with my growing practice without Fusion specifically! Before it is efficient, it is superior to the note wasnt generated and it is a tool. Write our evaluations in this area very quickly reviews & Pricing, the system walks you through things you... 50 when you spend $ 130 or more on your purchase seamless in 's., counselling services and complementary therapies paperwork for insurance purposes messages and/or reminding!